AI receptionist for trades and service businesses
Too busy on the tools to answer? BuzzBrain Reception can.
BuzzBrain Reception is an AI receptionist with a natural Australian voice. It answers the calls you can't, finds out what the caller needs and sends you the details. We set it up for your business.
$297 + GST/month · 300 minutes included · 3-day free trial
No setup fee. No lock-in.
Your phone is ringing. BuzzBrain Reception is answering.
ReceptionnowNew enquiry: Sarah, KellyvilleLeaking hot water system, water on the floor. Would like someone today if possible.
How it works
Know who called. Know what they need.
BuzzBrain Reception answers when you can't, asks your questions and sends you the details by text, email and your dashboard.
Using TimeBoost too? When connected, Reception sends enquiry details to TimeBoost, ready for you to review, quote and schedule.
Read about the steps
- Customer calls: a new enquiry comes in.
- Welcoming answer: greet callers with your business details.
- Understand the enquiry: ask the questions agreed for your business.
- Capture the details: record the caller's details and what they need.
- Clear summary: give your business the information to follow up.
- You take the next step: respond, quote or arrange the work.
84%of trade businesses surveyed said client communication can feel like it takes longer than completing the job itself.Source: hipages / Thrive Insights, Australian trade-business research, February 2024. Survey of 400+ Australian trade-business decision-makers.
Calculate what missed calls could be costing you →Free calculator. Your own numbers. No email needed.
Set up your way
Set up around how you work.
- Your voiceName, voice, greeting and tone.
- Your knowledgeServices, areas, hours and your questions.
- Your rulesWho gets through, what's urgent, how you're told.
Handy rules you can set
- Screen unwanted calls
- VIP, family and staff
- Selected numbers
- Urgent jobs flagged
- After hours, your way
It's an AI receptionist. It doesn't replace every job a human receptionist does. It has the conversation voicemail can't, and gets you the details you need to quote and follow up.
Getting started
We set it up. You keep working.
- 01Tell us about your businessA short form and a quick chat.
- 02We set it upYour greeting, questions and rules.
- 03We test it togetherBefore it takes a real call.
- 04Your 3-day trial startsWe fine-tune as you go.
Pricing
One simple price.
BuzzBrain Reception- 300 minutes of calls each month
- Australian phone number and voice options
- Set up with your greeting, questions and rules
- Text and email call summaries
- BuzzBrain Reception dashboard
- Ongoing support and adjustments
3-day free trial once it's set up and tested. No setup fee. No lock-in. Additional minutes $0.30 + GST each. Unused minutes don't roll over.
FAQ
BuzzBrain Reception questions. Answered.
What happens when I miss a call?
BuzzBrain Reception answers it for you, in your business name, with a natural Australian voice. It finds out who's calling, where they are, what they need and how urgent it is, then sends you a clear summary so you can call back ready to help.
Can I keep my existing business number?
Usually, yes. Most businesses forward unanswered calls, or all calls, from their existing number to BuzzBrain Reception. We check your setup with you before anything goes live.
Can BuzzBrain Reception handle different types of callers?
Yes. You set rules for particular people and numbers. Family, staff or regular customers can be put straight through or handled your way, sales calls can be screened, and urgent jobs can be flagged straight away.
Does it answer after hours?
Yes. BuzzBrain Reception can answer outside your working hours and handle those calls differently, for example taking the details and letting the caller know when you'll be back in touch.
How do I receive the details?
Every call is summarised and sent the way you like: text, email or both. Your BuzzBrain Reception dashboard keeps every call and enquiry in one place.
Can enquiries go straight into BuzzBrain TimeBoost?
Yes. When connected, Reception sends enquiry details to TimeBoost, ready for you to review, quote and schedule. Each product also works on its own.
What if I use more than 300 minutes?
Extra minutes are $0.30 + GST each. If you're regularly going over, we'll let you know so you can decide what's best. Unused minutes don't roll over.
How does the free trial work?
BuzzBrain Reception isn't switched on instantly. We set it up for your business and test it with you first. Then your 3 days start. If it's not for you, cancel before the trial ends and you won't be charged.
Will it sound like a robot?
BuzzBrain Reception uses natural-sounding Australian voices. You choose the name, voice and greeting.
Does it book appointments?
Reception answers questions and captures the details you need. When connected to your calendar, it can arrange appointments within the booking rules you approve.
Is there a lock-in contract?
No. It's month to month, with no setup fee.
Want your calls answered while you keep working?
Request setup →